Shipping FAQ

 We currently provide free shipping service now.

 

What shipping methods do you offer and what is the estimated delivery date? Where can I check the shipping status of my order?

 

Shipping from Chinese Warehouse:
Airmail and register airmail Area time
United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom 7-15 business days

Australia ,New Zealand, Singapore

7-15 business days
Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland 7-20 business days
Brazil, Russia, Mexico 15-35 business days
Other countries 7-25 business days
EMS All countries except those listed below 6-8 business days
Brazil and Russia 10-25 business days
Expedited Shipping*(DHL) 3-7business days to worldwide. 3-7 business days

 

Shipping from Local Warehouses:
Warehouses Shipping Type Shipping Time Country
UK Warehouse Royal mail 5-12 business days UK & Other EU countries
UPS 3-7 business days
US Warehouse USPS 3-6 business days United States, Canada
UPS 2-5 business days
DE Warehouse DHL 3-8 business days

DE & Other EU countries.

FR Warehouse Express 2-5 business days France & Other EU countries
ES Warehouse Unipost 2-15 business days ES & Other EU countries
Express 3-7 business days

ES Warehouse Express shipping 3-7 business days can be delivered to ES & other EU countryies
The transit time depends on where you're located and where your package comes from. The shipping times are a general guide and do not apply to some remote areas. If you want to know more information, please contact our customer service. We will settle your problem as soon as possible.

How Can I Trace My Order?

You can follow your order both during processing and after it has left our warehouse
Processing: You can check the status in "My Orders" page in your BeHealth account.
Shipped: Once your order is shipped, you will receive an email from us. In this email, there is the tracking information for your packages as well as the website in which you can trace your order at. Tracking information is also available in your Order Details page.

If you do not want to have an BeHealth account, You can also choose to track the order in "chat with us", then enter the order number starting with # and your email address.